Your residents deserve
instant answers.
AI agents that answer calls, triage maintenance, and dispatch vendors — around the clock, so your team doesn't have to.
Purpose-built for property operations
Scaalr handles calls, triage, and dispatch so your team doesn't have to. From first contact to resolution, every step is automated.
Scalable Operations
Automate routine admin and let AI handle call volume at any hour. Your team focuses on decisions, not data entry.
Instant Resident Replies
Residents get answers in seconds, not hours. No more voicemails, no more unanswered emails sitting in a queue.
Full Audit Trail
Every interaction is logged, timestamped, and auditable. Canadian-hosted infrastructure keeps your data where it belongs.
Smart Work Routing
AI categorizes, prioritizes, and dispatches work orders to the right vendor based on urgency, trade, and your SLA rules.
Portfolio Intelligence
Live dashboards track SLA compliance, response times, and trends across every property in your portfolio.
Multilingual Support
Communicate with residents in 50+ languages. Every resident gets the same quality experience, regardless of language.
From request to resolution
Four steps. Fully automated. Your team stays informed while residents stay happy.
Resident reaches out
Via SMS, email, chat, or voice. Any channel, any time. Scaalr meets residents where they are.
AI triages instantly
Urgency is scored, a ticket is created, and the issue is classified. No manual intake required.
Auto-dispatches the right team
Vendors and staff are dispatched based on SLAs, trade type, and availability. The right person, every time.
Resident stays in the loop
Proactive status updates at every step. Residents know what's happening before they need to ask.
Hi, I'm Alex. I handle resident requests around the clock.
Alex is a conversational AI agent built for property management. From maintenance emergencies at 2 AM to leasing inquiries on a holiday, Alex responds instantly, creates tickets, dispatches vendors, and keeps everyone updated across your entire portfolio.
Simple, scalable pricing for modern property operators
Built for multi-unit portfolios, from your first building to 400,000+ units.
Starter
Perfect for getting to know Scaalr before rolling it out portfolio-wide.
Includes the following features:
- Dashboard: real-time view of your operations on rent, cases and work orders
- Core ERP: properties, units, tenants, leases, owners and contractors
- Ops: case and work order management with calendar views
- Rents and leases: lease and rent collection tracking and booking
- Accounting: automatic journals, P&L and balance sheet
- Public property page: share a polished page for one property with photos and description
- Term: credit card required to sign up, cancel any time
Growth
Best choice for PMs consolidating ops, accounting and AI into a single platform.
Everything in Starter, plus:
- Foundational AI: receives resident email 24/7, creates AI summary, flags urgent cases and issues urgent notifications
- Rent increases: automated rent increase cases featuring pre-populated N1 forms, ready for signing
- Owner satisfaction: owner portal featuring statements and case reports
- Rents and leases: automated rent collection processing for accounting purposes
- Contractor experience: contractor portal for ongoing work orders, site photos, documents and plans
- Invoicing: generate invoices for work orders and track payable expenses
- Public property portals: marketing-style pages for every property and unit with photos and videos
Scale
Enterprise AI + ERP for portfolios, funds and REIT-level operators.
Everything in Growth, plus:
- AI property ops agent: AI that works like another member of your operations team across phone, email and SMS
- High-volume AI: enterprise-grade AI for phone conversations, email & text messaging
- 24/7 AI triage & after-hours coverage: always-on AI handles phone, email and text conversations
- AI notification campaigns: notify residents of upcoming maintenance via phone, email, or SMS
- Multi-language AI: conversational AI in multiple languages with configurable language preferences per tenant
- Compliance and security: SSO, fine-grained permissions, integration with your enterprise cloud, full audit log
- Enterprise API: secure, documented API for deep integration with existing systems and workflows
- Onboarding and support: dedicated team to migrate data from legacy systems, long-term app and AI support
See Scaalr in action
Walk through your workflows and see how Scaalr answers calls, triages issues, and dispatches vendors — 24/7.
Built for the people who keep buildings running
Scaalr was founded on a simple belief: property teams deserve technology that works as hard as they do. Every day, managers, coordinators, and maintenance teams keep communities running — often with outdated tools and limited support, especially outside business hours.
We're building the AI infrastructure that closes that gap. Our platform extends the capabilities of property operations teams — handling the volume, the after-hours calls, and the repetitive coordination — so that people can focus on what actually requires a human touch.
The name Scaalr reflects what we set out to solve: helping property operations scale without sacrificing the consistency, security, and accountability that enterprise operators require. Whether you manage a single building or a portfolio spanning thousands of units, the platform is built to grow with you — with the compliance posture, data governance, and operational rigor that institutional teams expect from day one.
Resident-first
Every decision starts with the resident experience. Faster responses, clearer communication, and follow-through that builds trust.
Operator-aligned
We build for the realities of property management — not theoretical use cases. Our tools are shaped by the workflows teams already follow.
Quietly reliable
The best operations technology is the kind nobody notices. Scaalr works in the background, consistently, around the clock.
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